State Farm® Insurance Agent Susanna Nunn
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Randall Hutchins
November 10, 2025
5
out of
5
rating by Randall Hutchins
"I recently moved my auto and home policies to State Farm and I wanted to thank Steve Roberson with the Susanna Nunn Agency for the manner in which he handled the transition. Steve was not only very knowledgeable regarding my insurance needs but was also expedient, friendly and thorough! I would highly recommend the Nunn Agency for your insurance needs! R. Hutchins Kernersville, NC"
We responded:
"Thank you, Randall, for your wonderful feedback! I'm delighted to hear that Steve made your transition smooth and pleasant. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Chanelle dawkins
November 8, 2025
5
out of
5
rating by Chanelle dawkins
"It was a pleasure working with Tracey"
We responded:
"Thank you, Chanelle! I'm happy to hear that working with Tracey was a pleasure for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Harold Cannada
November 6, 2025
5
out of
5
rating by Harold Cannada
"Been with State Farm / Susanna Nunn many years now. Always prompt and helpful with our request."
We responded:
"Thank you, Harold! I'm happy to know that you've had a positive experience with our office over the years. Your trust and satisfaction mean a lot to us. If you ever need anything, feel free to reach out!"
Stacy Walker
November 5, 2025
5
out of
5
rating by Stacy Walker
"Peyton was extremely responsive and knowledgeable. She answered all of my questions clearly and took care of everything quickly. I really appreciated her professionalism and efficiency!"
We responded:
"Thank you for your review, Stacy! I'm happy to hear that Peyton was able to assist you with such professionalism and efficiency. We’re always here to help with any questions or needs you may have in the future!"
kathryn H
November 4, 2025
5
out of
5
rating by kathryn H
"Steve is amazing! I needed insurance and he made it happen quick and easy!! I’ll be telling everyone to call Steve!!😁 They are an Amazing team!!"
We responded:
"Thank you, Kathryn! I'm so happy to hear that Steve made your insurance process quick and easy. Our team is dedicated to providing excellent service, and it's wonderful to know we're hitting the mark. If you need anything else, feel free to reach out!"
Jeffrey Rayner
November 3, 2025
5
out of
5
rating by Jeffrey Rayner
"Great communication and willingness to make any change requested. If they didn't have an answer for me immediately they would always follow up and get back to me asap. Highly recommend for your car insurance needs. Saved me a lot of money switching from a competitor."
We responded:
"Thank you, Jeffrey! I'm happy to hear that you appreciated our team's responsiveness and dedication to meeting your needs. It's wonderful to know we could help you save money on your car insurance. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
robert robertson
November 3, 2025
5
out of
5
rating by robert robertson
"Great staff in office,and Steve Roberson was instrumental in getting us change over from our previous ins. Co. A very easy transition."
We responded:
"Thank you, Robert! I'm happy to hear that Steve and the team made your transition smooth and easy. We appreciate your trust in us and are here for any future needs you may have. Let us know if there's anything else we can assist with!"
S. Cooper
November 2, 2025
4
out of
5
rating by S. Cooper
"Good, cooperative and easy."
We responded:
"Thank you, S. Cooper! I'm happy to know you found our service cooperative and easy. If there's anything more we can do to enhance your experience, feel free to reach out. We're here to help!"
Elaine Chandler
October 31, 2025
5
out of
5
rating by Elaine Chandler
"Steve did a great job in helping me with my insurance. I checked a lot of insurance companies and i got a great rate! I will recommend my friends! Thank you again!"
We responded:
"We are excited to have you as part of our family and really appreciate you spreading the word and having your friends call Steve for a Quote!"
Emilee Marchesiello
October 22, 2025
5
out of
5
rating by Emilee Marchesiello
"Peyton has been great to work with. Very helpful and responsive."
We responded:
"Thank you, Emilee! I'm happy to hear that Peyton has been helpful and responsive. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"
April Sayre
October 15, 2025
5
out of
5
rating by April Sayre
"Payton was excellent to work with, she made it simple and clear to understand. She is knowledgeable and helpful. Good choice for the office Susanna Nunn!"
We responded:
"Thank you for your review, April! I'm happy to hear that Payton made your experience simple and clear. Her knowledge and helpfulness are truly appreciated by our office. Let us know if there's anything else we can assist you with!"
Lucinda Shore
October 2, 2025
5
out of
5
rating by Lucinda Shore
"Susanna truly goes the extra mile, she takes the time to explain details that might seem simple to an insurance professional but can feel complex to the rest of us. Her staff including Emily are responsive and courteous. Overall we’ve had a wonderful experience having their support over the years. Thank you for treating us like family you genuinely care about."
We responded:
"Thank you, Lucinda! I'm so happy to hear that you feel supported and valued by our team. Susanna and Emily are dedicated to making sure all your questions are answered and that you feel like part of our family. We appreciate your kind words and look forward to continuing to provide you with excellent service. Let us know if there's anything else we can do for you!"
Janyissa Bannister
October 2, 2025
5
out of
5
rating by Janyissa Bannister
"Steven Roberson was a great help in finding auto, and renters insurance made it fast, easy and affordable."
We responded:
"Thank you, Janyissa! I'm happy to hear that Steven was able to assist you with your auto and renters insurance needs efficiently and affordably. Our team is dedicated to making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Anne Hile
October 1, 2025
5
out of
5
rating by Anne Hile
"State Farm has been very trustworthy and steadfast in my life and family for multiple vehicles and homes. I've recently met Susanna Nunn and have been incredibly impressed with her knowledge and honesty as I navigated my first investment home purchase. Thank you, Susanna!!"
We responded:
"Thank you, Anne! I'm so happy to hear that Susanna's knowledge and honesty made your first investment home purchase a positive experience. We appreciate your trust in State Farm for your family's insurance needs. Let us know if there's anything else we can assist you with!"
Kathy Welch
September 2, 2025
5
out of
5
rating by Kathy Welch
"I recently moved my auto and home policies to State Farm and I wanted to thank Tracy Willard for her assistance. I was nervous to switch carriers because I was with my former agency for over 40 years, but the money I saved was worth it! Tracy was knowledgeable and made the transition a breeze! I would highly recommend the Nunn Agency for your insurance needs! Great group of people."
We responded:
"Thank you, Kathy! I'm happy to hear that Tracy made your transition smooth and that you're satisfied with the savings. We appreciate your recommendation and are glad to have you with us. If you need anything else, feel free to reach out!"
Vicky Dege
August 22, 2025
5
out of
5
rating by Vicky Dege
"Steve at State Farm was very helpful walking me through a complicated situation that related to the mortgage company that rejected my old homeowners. In no time at all, he found me a fair and reasonable policy and even resolved the communication with my Mortgage company. He offered a great bundle rate and now I’m fully insured (auto & home) with State Farm!"
We responded:
"Thank you for your review, Vicky! I'm happy to hear that Steve was able to assist you with your insurance needs and provide a fair policy. It's great to know you're now fully insured with us. If you need anything else, feel free to reach out!"
Mary Kate Smith
August 11, 2025
5
out of
5
rating by Mary Kate Smith
"We needed renters insurance for our college kids last minute and Peyton delivered! Peyton found the policy we needed for both and had everything ready to go (including revisions because we didn’t give all the appropriate info initially) unbelievably fast. Peyton was responsive, knowledgeable, efficient and super easy to work with. We would highly recommended this State Farm agency!"
We responded:
"Thank you, Mary Kate, for sharing your experience! I'm happy to hear that Peyton was able to assist you quickly and efficiently with your renters insurance needs. We appreciate your recommendation and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
Vincent Hudson
August 7, 2025
5
out of
5
rating by Vincent Hudson
"Susanna Nunn is Top Notch and a Superbly Professional agent that services her clients with a smile! Always helpful, knowledgable and she looks out for her clients, day in day out! If you want the BEST let Susanna and State Farm Do THE REST!"
We responded:
"Vincent, thank you for your fantastic feedback! I'm delighted to know that Susanna's professionalism and dedication have made such a positive impact. It's wonderful to hear that you feel well taken care of. If there's anything more we can do for you, just let us know!"
Tiffany Benamati
August 4, 2025
5
out of
5
rating by Tiffany Benamati
"Peyton was an incredible partner! Our daughter purchased her first car and Peyton helped guide us through quote options, and also guided us on how this next big step for our daughter would impact our current policies. Her communications were both timely and clear, most of our communications were via email due to busy summer schedules and (my) traveling but she never missed a beat, answering literally every single question I had along the way! She is exactly the type of partner you want when it comes to building service-based relationships to care for your home and family. Thank you, Peyton!!"
We responded:
"Thank you, Tiffany, for sharing your experience! I'm so happy to hear that Peyton was able to assist your family with such care and clarity during this exciting time. It's wonderful to know that her timely communication made the process smoother for you. We’re here to help with any future needs!"
BJ Durham
July 3, 2025
5
out of
5
rating by BJ Durham
"Susanna and her team are fantastic! Anytime I need information or have questions regarding any policies, they are very prompt and accurate with everything. Although I could do a better job of reviewing policies, they also do a great job of constantly reviewing current policies and adjusting them where needed. I highly recommend Susanna and her team for any insurance needs."
We responded:
"Thank you for your wonderful feedback, BJ Durham! I'm happy to know that you find our team prompt and accurate in providing information. It's great to hear that our efforts in reviewing and adjusting policies are appreciated. If you ever need assistance or have more questions, feel free to reach out. Thanks for recommending us!"
Elizabeth Nance
June 30, 2025
5
out of
5
rating by Elizabeth Nance
"Steve Roberson was very well informed, thus very helpful. They are very patient and quick to answer any ouestions i have. I am very well pleased with the company and all the people i have had contact with. Thank you, Steve!"
We responded:
"Thank you for your review, Elizabeth! I'm happy to hear that Steve was able to assist you so effectively. Our team is dedicated to providing helpful and patient service, and it's wonderful to know you feel well supported. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Judy Smith
June 27, 2025
5
out of
5
rating by Judy Smith
"Extremely professional. My agent, Steve Roberson, went beyond in helping me. I would recommend State Farm"
We responded:
"Thank you, Judy! I'm happy to hear that Steve provided exceptional service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Brent Smith
June 23, 2025
5
out of
5
rating by Brent Smith
"I am very pleased with State Farm. I have received excellent service no matter if I contact them directly or through email. They have helped me with changing my policy, even after hours. I highly recommend Susanna Nunn and her team. C.Smith"
We responded:
"Thank you for your review, Brent! I'm happy to hear that you've had such a positive experience with our team, whether in person or via email. It's great to know that we could assist you with your policy changes, even after hours. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Kayla Watkins
June 19, 2025
5
out of
5
rating by Kayla Watkins
"I love Steve! He is great and helped me step by step on getting my first policy by myself. Definitely get your insurance here and ask for Steve!"
We responded:
"Thank you for your review, Kayla! I'm so happy to hear that Steve provided excellent support in helping you with your first policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Jimmy Barker
June 18, 2025
5
out of
5
rating by Jimmy Barker
"The whole staff has been very good to work with.They have helped me so much at a very difficult time in my life. I am new to the area of Kernersville and needed car insurance and needed to collect on a life insurance policy that I had purchased several years ago for my wife who sadly passed away in may of 2025.They have been so courteous and kind always willing to help me. They are the best"
We responded:
"Thank you so much for your kind words and are glad we were here to help when you needed it. You and your family remain in our prayers!"