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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rayshawn Kosie-Williams

Rayshawn Kosie-Williams

February 11, 2026

5  out of  5
rating by Rayshawn Kosie-Williams
"Steve Roberson was great to work with. I was changing insurance companies and bundling policies and he explained everything in great detail and handled a lot of the transition work. Highly recommend!"
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Ann- Marie Dunphy

February 3, 2026

5  out of  5
rating by Ann- Marie Dunphy
"Payton was great to work with. She was paitent with me even when I need a month to make a decision on what I was doing. She followed up and was respectful of my delay. I would highly recommend working with her and the Susanna Nunn State Farm insurance agency"
We responded:
"Thank you so much for your glowing review of Peyton and her service but also your trust in protecting what matters most to you. We look forward to serving you and are always here to answer any questions you have. "
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Althea Taylor Jones, PhD

January 30, 2026

5  out of  5
rating by Althea Taylor Jones, PhD
"We have received many years of excellent service from Susanna Nunn and her staff. The customer friendly attitude has been a major factor when communicating with this office. We highly recommend them to others with insurance needs!"
We responded:
"We love seeing reviews like this! Thank you for taking the time to tell us about your experience with our office. We hope we’ll be able to help you fulfill your insurance needs for years to come! We are always here for you!"
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Brenda Planes

January 26, 2026

5  out of  5
rating by Brenda Planes
"I can’t say enough good things about Tracy Willard at State Farm. She genuinely listened, reviewed my policies carefully, and found me better coverage while saving me over $1K annually. It felt good knowing someone knowledgeable was truly looking out for my best interests. I’m so glad I reached out to her at State Farm."
We responded:
"You are definitely our biggest saver of the month and we are so excited we were able to assist. Welcome to our State Farm family and call us any time with questions!"
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D.K. Srivastava

January 8, 2026

5  out of  5
rating by D.K. Srivastava
"Steve Roberson of Susanna Nunn State Farm Insurance is a highly professional, interactive and helpful agent. I highly recommend hom to anyone seeking the home insurance."
We responded:
"Your 5 star review means the world to us. Call us any time with questions as we are here to help!"
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Aaron Jerman

January 8, 2026

5  out of  5
rating by Aaron Jerman
"Steve was really helpful and took the time to help walk me through understanding most of the policies I didn’t fully understand and was transparent and honest with helping me find ways to both save money and have protection in the future for both my health and property. Very nice guy and i definitely will be reaching out to him again in the future for questions revolving around my plans and protection."
We responded:
"Welcome to our State Farm family and thank you for taking the time to recognize Steve and his gift of making insurance easy. We truly want to make sure your protection is based on your needs and that you get every discount you deserve. Call us with questions any time!"
Profile photo of Adam Tucci

Adam Tucci

January 8, 2026

5  out of  5
rating by Adam Tucci
"Susanna, Steve and the State Farm team were amazing. Saved me thousands a year from a carrier I’d been with my whole life and even have better coverage. Hard to beat that! Would highly recommend"
We responded:
"Adam, thank you so much for taking time to leave us a 5 star review. We love to help our customers save money and still have great coverage!"
Profile photo of Elisabeth Young

Elisabeth Young

January 6, 2026

5  out of  5
rating by Elisabeth Young
"Susanna helped us with our auto and home insurance. She was so friendly and the process was quick and easy. Thank you Susanna!"
Profile photo of Junelyn Floyd

Junelyn Floyd

January 6, 2026

5  out of  5
rating by Junelyn Floyd
"I am so glad to have connected my mom to Susanna for my brother’s auto insurance. Susanna and her team did an excellent job helping my mom get the best coverage and protection, especially since my brothers are two new, you drivers. Susanna is very responsive and accessible, which is something my mom has expressed constantly is what she has not received from other agents. I would highly recommend Susanna and her team!"
We responded:
"Your referrals mean the world and we love doing New Driver Talks for our customers to help them stay safe on the roads and also avoid unnecessary increases in their premiums. Thank you again!"
Profile photo of Jack Landry

Jack Landry

December 15, 2025

5  out of  5
rating by Jack Landry
"Steve from this office has been super helpful, and quoted me rates 1/3 of what i'm paying now at GEICO...I am looking forward to concluding our conversation tomorrow !"
We responded:
"Welcome to our State Farm family! We are extremely happy that we could give you better coverage and a better price. Thank you for taking the time to give Steve the kudos he deserves for his assistance. "
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Anne Wild

December 15, 2025

5  out of  5
rating by Anne Wild
"After Susanna taking such great care of me and my mom, I recommended her to my brother. He was blown away how affordable his rates are having moved down from CT. He had Geico and I kept telling him not to assume that gecko was the cheapest. He now has the coverage through State Farm at a third or less of the cost. Great job State Farm."
We responded:
"We can't tell you how much we appreciate your referrals but also the trust you have placed in us to protect you. Thank you so much!"
Profile photo of Becky Lewis

Becky Lewis

December 4, 2025

5  out of  5
rating by Becky Lewis
"Susanna Nunn, State Farm Insurance Agent in Kernersville, NC has been so gracious & helpful. When State Farm stopped sending hard copies of our ID Cards and was told I was responsible for doing my own printing I reached out to Susanna requesting a hard copy from them. My request is being granted. Thanks Susanna for your quick response to an 85 year old tech dummy! Rebecca S. Lewis."
We responded:
"Becky, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Brenda Kohrmann

December 2, 2025

5  out of  5
rating by Brenda Kohrmann
"Tracy has been most helpful in securing home and auto insurance in NC since my move. Very pleased."
We responded:
"Thank you, Brenda, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of J Rox

J Rox

November 26, 2025

5  out of  5
rating by J Rox
"Great job trying to help you with all of your insurance needs"
We responded:
"Thank you so much for taking time to give our agency a 5 Star Review. We are glad to have you in our State Farm family and are here if you need anything. "
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CRAIG JENNESS

November 25, 2025

5  out of  5
rating by CRAIG JENNESS
"Steve did a good job in explaining everything"
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Justin

November 25, 2025

5  out of  5
rating by Justin
"Ive always had a pleasant experience with this office. A Ms. Tracy Willard has always been of great help to me regarding any issue I may have with setting things up or general questions about policies. I highly recommend this office."
Profile photo of Jackson Willard

Jackson Willard

November 17, 2025

5  out of  5
rating by Jackson Willard
"Just recently switched to State Farm from GEICO, and they have been nothing but help the entire transfer. Cheaper rates and better customer service. Thank you to Tracy who helped me out throughout the process!"
We responded:
"Jackson, thank you for your review! I'm happy to hear that your switch to State Farm has been smooth and beneficial. Tracy and our team are dedicated to providing excellent service, and it's great to know you found our rates competitive. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Minor Barnette

Minor Barnette

November 12, 2025

5  out of  5
rating by Minor Barnette
"I have been a perfectly satisfied client for many years. Susanna and her staff are consistently thoughtful, genuinely helpful, professional and knowledgeable. They make everything so easy! I have recommended this office to all of my friends and family who might not already be covered by them. They have always exceeded my expectations and made me feel like a valued client. I can rest at ease knowing that they have my back if I need their help on a moment's notice."
We responded:
"You are very much a valued client and we appreciate your kind words and the trust you have placed in us over the years! "
Profile photo of Randall Hutchins

Randall Hutchins

November 10, 2025

5  out of  5
rating by Randall Hutchins
"I recently moved my auto and home policies to State Farm and I wanted to thank Steve Roberson with the Susanna Nunn Agency for the manner in which he handled the transition. Steve was not only very knowledgeable regarding my insurance needs but was also expedient, friendly and thorough! I would highly recommend the Nunn Agency for your insurance needs! R. Hutchins Kernersville, NC"
We responded:
"Thank you, Randall, for your wonderful feedback! I'm delighted to hear that Steve made your transition smooth and pleasant. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Chanelle dawkins

Chanelle dawkins

November 8, 2025

5  out of  5
rating by Chanelle dawkins
"It was a pleasure working with Tracey"
We responded:
"Thank you, Chanelle! I'm happy to hear that working with Tracey was a pleasure for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Harold Cannada

November 6, 2025

5  out of  5
rating by Harold Cannada
"Been with State Farm / Susanna Nunn many years now. Always prompt and helpful with our request."
We responded:
"Thank you, Harold! I'm happy to know that you've had a positive experience with our office over the years. Your trust and satisfaction mean a lot to us. If you ever need anything, feel free to reach out!"
Profile photo of Stacy Walker

Stacy Walker

November 5, 2025

5  out of  5
rating by Stacy Walker
"Peyton was extremely responsive and knowledgeable. She answered all of my questions clearly and took care of everything quickly. I really appreciated her professionalism and efficiency!"
We responded:
"Thank you for your review, Stacy! I'm happy to hear that Peyton was able to assist you with such professionalism and efficiency. We’re always here to help with any questions or needs you may have in the future!"
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kathryn H

November 4, 2025

5  out of  5
rating by kathryn H
"Steve is amazing! I needed insurance and he made it happen quick and easy!! I’ll be telling everyone to call Steve!!😁 They are an Amazing team!!"
We responded:
"Thank you, Kathryn! I'm so happy to hear that Steve made your insurance process quick and easy. Our team is dedicated to providing excellent service, and it's wonderful to know we're hitting the mark. If you need anything else, feel free to reach out!"
Profile photo of Jeffrey Rayner

Jeffrey Rayner

November 3, 2025

5  out of  5
rating by Jeffrey Rayner
"Great communication and willingness to make any change requested. If they didn't have an answer for me immediately they would always follow up and get back to me asap. Highly recommend for your car insurance needs. Saved me a lot of money switching from a competitor."
We responded:
"Thank you, Jeffrey! I'm happy to hear that you appreciated our team's responsiveness and dedication to meeting your needs. It's wonderful to know we could help you save money on your car insurance. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
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robert robertson

November 3, 2025

5  out of  5
rating by robert robertson
"Great staff in office,and Steve Roberson was instrumental in getting us change over from our previous ins. Co. A very easy transition."
We responded:
"Thank you, Robert! I'm happy to hear that Steve and the team made your transition smooth and easy. We appreciate your trust in us and are here for any future needs you may have. Let us know if there's anything else we can assist with!"