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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Watkins

Kayla Watkins

June 19, 2025

5  out of  5
rating by Kayla Watkins
"I love Steve! He is great and helped me step by step on getting my first policy by myself. Definitely get your insurance here and ask for Steve!"
We responded:
"Thank you for your review, Kayla! I'm so happy to hear that Steve provided excellent support in helping you with your first policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Jimmy Barker

June 18, 2025

5  out of  5
rating by Jimmy Barker
"The whole staff has been very good to work with.They have helped me so much at a very difficult time in my life. I am new to the area of Kernersville and needed car insurance and needed to collect on a life insurance policy that I had purchased several years ago for my wife who sadly passed away in may of 2025.They have been so courteous and kind always willing to help me. They are the best"
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Maddy Ingalls

June 17, 2025

5  out of  5
rating by Maddy Ingalls
"Steve was pleasant to work with! Would definitely recommend his services."
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Brie Guilyard

June 15, 2025

5  out of  5
rating by Brie Guilyard
"Susanna Nunn is awesome. I needed insurance immediately and walked in on their lunch break. They still took me in. Steve was very helpful. It was super fast and affordable and not like other insurance offices telling me to come back in a hour or calling me quoting me insurance coverages and prices. Steve was really laid back, yet professional. He answered my questions and explained what would be my best option. He even got me towing, included for the cheapest price. I Got to meet Susanna, she made me feel very welcomed into the state farm insurance family. She is such a sweet and whole hearted woman. They both gave me insurance that I truly feel confident and comfortable with. Thank you so much! I highly recommend them whether you need insurance or if you have been contemplating switching over insurances; if your not happy with what you have currently as a insurance provider. Susanna and her team will make you feel safe and secure. Without any worries, I know I'm covered and content!"
We responded:
"We really do think of you as family and are so glad to have you. Thank you for taking time to leave us a glowing 5 star review. It makes our day! "
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Paul Philippy

June 13, 2025

5  out of  5
rating by Paul Philippy
"Jill was awesome in getting me set up with my insurance since moving back to NC. Thanks a million Jill and Susan Nunn with State Farm"
We responded:
"Welcome to N.C. and our agency! If you need anything being in a new area, please reach out and we'll try to help. "
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Jason Poston

June 12, 2025

5  out of  5
rating by Jason Poston
"I was checking insurance rates and customer service levels of local agencies for the first time in well over a decade. I knew I had found the right agency for excellent customer service once I started working with Steve Roberson with the Susanna Nunn - State Farm Agency. Then they were able to double down by providing very competitive rates for the exact same coverage I had with my previous agency and insurance company. Overall the experience has been excellent."
We responded:
"We love helping our customers get better coverage for a better price and are appreciative you chose us to protect what matters most! Please feel free to contact us any time we can be of service. "
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Phil kirkman

June 11, 2025

5  out of  5
rating by Phil kirkman
"Had great service Steve was very hdlpful and answered sll my questions and my concerns. I will tecommend them to others."
We responded:
"Welcome to our State Farm family and we appreciate your taking time to leave us a 5 star review for Steve!"
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Nelson Cuevas

June 10, 2025

5  out of  5
rating by Nelson Cuevas
"I went today and spoke with Tracy. She is very professional and patient she walked me through all my options and what was best for me. I definitely recommend Tracy to anyone."
We responded:
"Thank you so much for taking time to compliment and highlight Tracy's professionalism and service! We appreciate you. "
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Jacob

June 10, 2025

5  out of  5
rating by Jacob
"Wonderful experience very helpful very kind and it actually seems like they are looking out for your best interests I would recommend"
We responded:
"Thank you so much for your recommendation. We work very hard to protect what matters most to you and appreciate you!"
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Jay Kennedy

April 23, 2025

5  out of  5
rating by Jay Kennedy
"Outstanding communication and answered all my questions"
We responded:
"Thank you for being a State Farm customer! We appreciate you!"
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Brenda Pardue

April 8, 2025

5  out of  5
rating by Brenda Pardue
"It was excellent! Thank you Steve!"
We responded:
"Brenda, thank you for your 5 star review. We appreciate the trust you have placed in us over the years!"
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Joshua Krezel

March 10, 2025

5  out of  5
rating by Joshua Krezel
"We recently switched to State Farm for our family’s insurance, and the experience has been fantastic! Tracy went above and beyond to make the transition smooth, taking the time to explain everything in detail and ensuring we got the best coverage for our needs. Her dedication and outstanding customer service truly made a difference. It’s rare to find someone who works as hard as she does to make sure customers feel valued and taken care of. We’re so glad we made the switch—highly recommend!"
We responded:
"Welcome to our State Farm family and for giving Tracy the kudos she deserves for all her hard work. We look forward to serving you and your family for many years to come. Please reach out if you need anything. "
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Robert Wren

March 4, 2025

5  out of  5
rating by Robert Wren
"They worked with me in a timely manner I never felt like they were wasting my time as some companies will do and they got me some great new rates thank you Steve for all your help"
We responded:
"We will always strive to be good stewards of your time and your insurance premiums. Thank you for taking time to give us a 5 Star review! "
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Elaine Chandler

February 28, 2025

5  out of  5
rating by Elaine Chandler
"Steve did a great job in helping me with my insurance. I checked a lot of insurance companies and i got a great rate! I will recommend my friends! Thank you again!"
We responded:
"We are excited to have you as part of our family and really appreciate you spreading the word and having your friends call Steve for a Quote!"
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Debra Chumley

February 27, 2025

5  out of  5
rating by Debra Chumley
"We recently felt it necessary to get additional quotes and options for our auto and home policies. Steve Roberson had done some online quotes a year or so ago. The prices were comparable, but we opted to stay with our carrier at that time. When renewal time came, we found it necessary to do further research. Steve still had our info on his computer. He was able to look at both home and auto policies. Making sure we were comparing “apples to apples”, he looked at our policies and quoted us a substantial savings. It is also good to have someone to meet one-on-one, rather than try to get info on a 1-800 #. Give Steve an opportunity to see if State Farm is “good fit” for you. We are glad we did!"
We responded:
"Debra, thank you! We're delighted to hear that Steve was able to provide you with a substantial savings quote and that you had a positive experience. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for sharing your positive experience, and welcome to our State Farm family!"
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Giovanni LLibre

February 14, 2025

5  out of  5
rating by Giovanni LLibre
"Had a great experience with Steve at Susanna Nunn State Farm! He was helpful, professional, and friendly, making the process smooth and easy to understand. He took the time to find me great coverage at a very reasonable rate, and now I have all my insurance needs covered. His clear communication stood out, and I always felt well-informed. I’ll definitely be referring family and friends—highly recommend!"
We responded:
"Giovanni, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance. Steve truly cares about our customers!"
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Joel Johnson

January 15, 2025

5  out of  5
rating by Joel Johnson
"Thank you, Steve, for all your help. It was a pleasure working with you. Looking forward to many years of service with you."
We responded:
"We look forward to many years of protecting you and your family as well. Thank you for being a State Farm customer!"
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thomas covington

December 9, 2024

5  out of  5
rating by thomas covington
"Steve made switching insurance super easy, and gave us very competitive pricing."
We responded:
"Thank you for taking the time to give Steve a 5 star review! We are so happy to have you as part of our State Farm family. "
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Herb Liles

December 9, 2024

5  out of  5
rating by Herb Liles
"A great experience Steve was very guick and was very helpful"
We responded:
"Thank you for the 5 Star review! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most! "
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Brandon Tuttle

December 3, 2024

5  out of  5
rating by Brandon Tuttle
"This is a great company to get your insurance from. They are very informative and helpful."
We responded:
"Thank you so much for your kind words. Call us any time!"
Profile photo of Lis Reyes

Lis Reyes

November 15, 2024

5  out of  5
rating by Lis Reyes
"My experience with DJ was very pleasant, thank you for helping me with my insurance."
We responded:
"We are glad that you had a great experience with our agency and look forward to serving you!"
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william kees

November 7, 2024

5  out of  5
rating by william kees
"Steve did a great job,very knowledgeable and answered all my questions."
We responded:
"Thank you for your review and we are happy that Steve was able to help you become a part of our family!"
Profile photo of Kayden

Kayden

November 7, 2024

5  out of  5
rating by Kayden
"Steve R. Is GREAT. He helped me set up my life insurance policy with great rates!"
We responded:
"Kayden, thank you for the fantastic review! I'm happy to hear that Steve was able to assist you with setting up your life insurance policy and provide you with great rates. We truly appreciate your feedback and are here to help with any insurance needs. "
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Fredrick Walden

November 7, 2024

5  out of  5
rating by Fredrick Walden
"Extremely helpful and friendly, highly recommended with great service and pricing. Thank you !!!"
We responded:
"Fredrick, thank you for your kind words! I'm glad you found our service helpful and friendly. We strive to provide great service and competitive pricing, and it's wonderful to know we met your expectations. If you need any further assistance, don't hesitate to reach out. - Susanna Nunn - State Farm Insurance Agent, Kernersville, NC"
Profile photo of Nan Jackson

Nan Jackson

November 7, 2024

5  out of  5
rating by Nan Jackson
"Very friendly, quick and informative service from Steve Roberson. Would recommend him for setting you up with the best service and prices for whatever insurance needs you might have."
We responded:
"Nan, thank you for your wonderful review! I'm glad to hear that Steve provided you with friendly, quick, and informative service. It's great to know that you found the best service and prices for your insurance needs. We appreciate your recommendation and are here for any future assistance you may need. - Susanna Nunn - State Farm Insurance Agent, Kernersville, NC"